Pet Grooming Survey

Name

Pet's Name

Email

Phone Number

May we contact you with any concerns?

No

Yes

Are the office hours convenient for you?

No

Yes

Was your call answered promptly?

No

Yes

Where you kept on hold for longer than 2 minutes?

No

Yes

Was the receptionist polite and friendly?

No

Yes

Please tell any other comments or concerns about reception.

Were you able to get a grooming appointment when you needed it?

No

Yes

Was your pet groomed the way you had requested?

No

Yes

Was your grooming completed when anticipated?

No

Yes

Were you called after the grooming was completed to schedule a pickup time?

No

Yes

Any other comments or concerns about our grooming services?

Was there an employee that went above and beyond to make your visit to MyPet's more enjoyable?

Would you refer us to your friends and family for their pet care?

No

Yes

Are there any services we could provide to make you and your pet's day better?

Type the numbers.

Need to schedule a visit or order a prescription?